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Privacy Policy

Effective date: 1 September 2026

Workforce Connect respects your privacy and is committed to handling personal information fairly, lawfully and securely. This Privacy Policy explains what information we collect, why we collect it, how we use it and the rights you have in relation to your information.

1. Who we are

Workforce Connect operates the workforceconnect.co.uk website and provides services that connect people looking for work with businesses looking for skilled workers.

For privacy or data protection enquiries, contact: enquiries@workforceconnect.co.uk.

2. Information we may collect

Depending on how you use our services, we may collect information including:

• your name, telephone number and email address;
• your trade, role, skills, experience and location;
• your work availability and information you choose to provide about your employment requirements;
• for employers, company and contact details, role requirements and project information;
• records of enquiries and communications with us; and
• limited technical and security information needed to operate and protect our website and systems.

3. Why we use your information

We may use personal information to:

• respond to enquiries and registrations;
• assess and understand work or recruitment requirements;
• identify potentially suitable opportunities, candidates or employers;
• communicate with you about a registration or recruitment requirement;
• operate, maintain and protect our website and systems;
• keep appropriate business and compliance records; and
• meet legal or regulatory obligations where these apply.

4. Our lawful basis for processing

The lawful basis we rely on will depend on the circumstances. This may include taking steps at your request before entering into a contract, our legitimate interests in operating a recruitment and workforce service, compliance with legal obligations, or consent where consent is specifically appropriate.

Where we ask for consent for an optional purpose, such as future direct marketing, that consent will be separate from your registration and you may withdraw it at any time.

5. How we share information

We do not sell personal information. Where appropriate, information may be shared with prospective employers, workers or service providers where this is necessary to provide the service you have requested. We may also disclose information where required by law.

We will not make candidate registration records publicly available on the website.

6. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, taking account of the nature of our relationship with you, relevant legal or regulatory requirements and whether there is an ongoing recruitment or work opportunity. Information that is no longer required will be securely deleted or anonymised where appropriate.

7. Security

We use appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, alteration or disclosure. Access to candidate and employer information is restricted to authorised users who need it for legitimate business purposes.

8. Your rights

Depending on the circumstances, UK data protection law may give you rights to request access to your personal information, ask for inaccurate information to be corrected, request deletion or restriction, object to certain processing, request portability of certain information, or withdraw consent where processing is based on consent.

To exercise a privacy right, email enquiries@workforceconnect.co.uk. We may need to verify your identity before acting on a request.

9. Cookies and analytics

We do not currently intend to use non-essential tracking cookies on the basic Workforce Connect website. If analytics, advertising or other non-essential technologies are introduced, we will update our notices and provide appropriate choices where required.

10. Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the matter. You also have the right to raise a concern with the UK Information Commissioner's Office (ICO).

11. Changes to this policy

We may update this Privacy Policy as Workforce Connect develops or where legal, regulatory or operational requirements change. The latest version will be published on this page.